Frequently Asked Questions

Everything you need to know about shopping with Frenchie Shop.

What is your shipping policy?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

How do I return or exchange an item?

If you are not satisfied with your purchase, you can return it within 30 days of delivery. The item must be unworn, unwashed, and in its original packaging with tags attached.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

Are your products ethically sourced?

Yes, we prioritize sustainability and ethical manufacturing. We partner only with factories that guarantee fair wages, safe working conditions, and minimize environmental impact.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress until it reaches your doorstep.